Portneuf Daisy Award Winners
We are Proud to recognize our very own Daisy Award winners at Portneuf Medical Center. Daisy award honorees personify Portneuf’s remarkable patient experience. These nurses consistently demonstrate excellence through their clinical expertise and extraordinary compassionate care, and they are recognized as outstanding role models in our nursing community.
The Daisy Award is an international program that rewards and celebrates the extraordinary clinical skill and compassionate care given by nurses everyday.
Our 2020 Daisy Winners
Ben\'s Daisy Story
My husband is a cancer patient admitted to the hospital due to dehydration and malnutrition. The complications he experiences are both painful and frightening. We were admitted for 8 days treating the above along with pneumonia, a nose tube, pick line, and compromised kidney with a drain tube. Ben was nearly always his day nurse. There was so much for him to do and every time he came in he had to put on a gown, wear a face mask and gloves – yet did not hesitate to do that to enter the room and deal with all the above including a disgusting commode.
Ben’s attitude was attentive, professional, knowledgeable, compassion and by the book. He practices caution and was very methodical and thorough in his care. He always explained what he was doing, why and quickly answered questions and concerns. He stayed on top of potential problems and makes the spouse aware of things he is looking for so it can be watched by them as well. He calls the doctor quickly for orders and reports what he thinks they want us to know right away. He is confident and promotes confidence in the patient and spouse. He is reassuring and finds answers to questions he doesn’t immediately know already.
He had a lot on his schedule to do with my husband and still had other patients. He kept up and cheerfully did some of the most unpleasant tasks. He stayed on top of things and was respectful, patient and polite. He made a nightmare situation for us a lot more tolerable. I always knew my husband would get the best care with Ben and that helped me immensely. I’ve experienced 6 different hospitals, one in Boise, this one, the one in IF and the U of U. So I’ve seen a lot of caretakers, nurses, CNA’s and Doctors, so I do not praise Ben lightly. He was the nurse we needed, and was there when needed.
I am so thankful for the job he does which is so taxing yet he keeps on going and is cheer. He goes one step further and he should be rewarded and recognized!
Cynthia\'s Daisy Story
During her routine introductory interview she learned that I was blind and had forgotten to bring my white cane with me to the hospital. When she finished her interview she came over to me and said she would look for something to substitute for my cane. Several minutes later she returned to the room with a ski pole borrowed from the rehab facility. When she saw the pole was the right size, she then wrapped the whole thing with white tape to duplicate my cane. I used the “cane” for the rest of our stay at the hospital returning it to the customer information desk as we left. I thought that her praise worthy level of care should be brought to the attention of her supervisors and the hospital administration. She is a credit to an already commendable nursing staff who did their best to put us at ease during a stressful time.
Page\'s Daisy Story
My grandfather was in the ICU for a few days recently and we had Page as our nurse a few different times throughout his stay. Each and every time, he went out of his way to make sure that every single family member was updated and was truly educated on what the plan was for his care. He was so caring and yet so honest with each of us.
When the time came to say goodbye to my grandfather, he was truly the backbone to our entire family. My grandfather wasn’t getting any better and he was ready to go to the other side. He asked Page to call the priest and prepare the family. Page did just that. He explained what we could expect when he was unhooked from the machines that had been keeping him alive but also assured us, he would be comfortable and not in any pain. He gave us the space to say goodbye and to have our last family prayer together.
During the entire process having him in the room was comforting to each and every one of us. We knew my grandfather respected him and respected his professionalism throughout his stay. He was able to help my grandfather remain comfortable in his last few minutes with us and made the entire process of saying goodbye very peaceful.
Once my grandfather passed, he helped us coordinate getting the funeral home set up and with our high emotions and abundance of tears, this nurse again became the backbone for our family.
Being an ICU nurse cannot be an easy task. Often times, you are the person that ends up spending the last few minutes with the patient and you are the one that experiences the overwhelming grief that loved ones face. The respect that I have for not only this nurse, but all the other nurses in the ICU is overwhelming.
I cannot say thank you enough for being there for my grandfather and my family through the difficult time. You made a difficult situation very peaceful. You not only respected my grandfather during his stay and all his crazy requests and demands but you respected him afterwards.