Care when you need it

Portneuf Emergency Level II Trauma and Air Rescue extends comprehensive emergency and trauma care throughout the region 24 hours a day, 7 days a week, 365 days a year.

Accidents happen. Portneuf Medical Center’s Emergency Department is proud to serve all of Southeastern Idaho. Our highly skilled, board-certified, emergency medicine physicians, a comprehensive suite of specialists, trained physician assistants, experienced nurse and support staff are ready to diagnose and treat a wide range of medical ailments ranging from illnesses and minor injuries to major medical emergencies.

Equipped with high-tech medical equipment with access to radiology, diagnostic testing, in-house laboratories, neurosurgery, intensive care units as well as surgical and cardiac services we are always ready to treat the minor as well as the major accidents and illnesses.

If you think the situation is life-threatening, call 9-1-1 or go to the Emergency Department.

Examples of life or limb threatening emergencies can include:

  • Chest pain or pressure
  • Difficulty breathing or shortness of breath
  • Upper abdominal pain or pressure
  • Coughing or vomiting blood
  • Heavy or uncontrollable bleeding
  • Unconsciousness
  • Seizures
  • Sudden or excessive pain
  • Changes in vision
  • Confusion
  • Suicidal thoughts

Triage

Your emergency is very important to us. Here in Portneuf’s Emergency Department (ED) each patient has an initial evaluation and vital assessment before moving on to see a nurse or provider. In some cases, a patient’s level of urgency is quickly accessed on initial presentation; our trained emergency department staff continuously monitors patients even before they are taken to a room.

Emergency or Primary Care?

We do not handle medication refills. Community health care (urgent care) and primary care providers may be more appropriate for the following conditions:

  • Medication management
  • Minor cuts
  • Skin and wound infections
  • Rashes
  • Sinus pain
  • Sore throats
  • Colds and flu symptoms
  • Toothaches
  • Non-traumatic, chronic conditions