Accredited Health Care Medical Center maintains a
Gold Seal of Approval™
  from The Joint Commission which means that we are committed to “providing safe and effective care of the highest quality and value.” If your concerns cannot be resolved by the hospital, you have the right to contact The Joint Commission directly.

Patient safety event reports can be submitted anonymously and confidentially. However, those who provide their name and contact information enables The Joint Commission to contact them for more information, if necessary, and to confirm how the report is handled.

How to report patient safety concerns:

  • At, using the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website.
  • By fax to 630-792-5636.
  • By mail to: The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.

Reports of patient safety events to The Joint Commission must include the health care organization’s name, street address, city and state.

In the course of evaluating a report, The Joint Commission may share the information with the organization that is the subject of the report. Joint Commission policy forbids accredited organizations from taking retaliatory actions against employees for reporting quality of care concerns to The Joint Commission.

Patients may also contact the Idaho Department of Health and Welfare Bureau of Facility Standards at 208-334-6626 or PO Box 83720, Boise, ID 83720-0036. For more information visit

We are committed to the highest quality of care, and we can prove it!

Portneuf Medical Center is accredited by The Joint Commission and maintains a Gold Seal of Approval™. This means that we are committed to “providing safe and effective care of the highest quality and value.”

PMC is also accredited and recognized by leading clinical organizations, including:

Chest Pain – American College of Cardiology or ACC Accreditation Services
ACC drives protocol and evidence-based process improvement through Accreditation for facilities and through education for healthcare professionals focused on cardiovascular care.

Hyperbarics – Undersea & Hyperbaric Medicine Society
The UHMS clinical hyperbaric medicine facility accreditation program recognizes hyperbaric facilities that demonstrate their commitment to patient care and facility safety.

STS National Database Participant – The Society of Thoracic Surgeons
The STS National Database is an initiative for quality improvement and patient safety, with the corollary potential to be a powerful tool for clinical research. It is considered the gold standard for specialty outcomes databases. By participating in the STS Adult Cardiac Surgery, General Thoracic Surgery, and/or Congenital Heart Surgery Databases, PMC’s cardiothoracic surgeons are committing to improving the quality of care that their patients receive.

Trauma – Level II – American College of Surgeons
The designation of trauma facilities is a geopolitical process by which empowered entities, government or otherwise, are authorized to designate. The ACS does not designate trauma centers; instead, it verifies the presence of the resources listed in Resources for Optimal Care of the Injured Patient.

AccoladesJoint Commission National Quality Approval

PMC’s hyperbaric center gets national accreditation 2016
Portneuf Wound Care & Hyperbaric Center Excellence Award