Patient-Centered Medical Home

In order to provide comprehensive and collaborative medical care to patients, with the goal of obtaining maximal health outcomes, Portneuf Primary Care has transformed how they deliver care and have organized their practice to better serve our community. Portneuf Medical Group is proud to announce, that after a two-year transformation effort, Portneuf Primary Care has attained national recognition through National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home. What does this mean exactly? The Patient-Centered Medical Home (PCMH) is a care delivery model whereby patient treatment is coordinated through their primary care physician to ensure they receive the necessary care when and where they need it, in a manner patients can understand. After transforming into the PCMH care model, Portneuf Primary Care now offers same-day appointments (many for urgent care), a care coordinator (who follows up with patients within three days of discharge from the emergency department and inpatient units), an after-hours call service (where current patients may be connected to the doctor on call), as well as more collaborative care with both behavioral health and various other specialties within the community. Portneuf Primary Care also has a social worker who counsels primary care patients and helps ensure that the whole person’s needs are met, both physical and mental. They were among the second cohort of Idaho clinics in 2016 to further promote transformation in our community. After two years of diligent work to transform their model of care to offer even better services for patients—Portneuf Primary Care is pleased to have attained recognition so quickly—and to have connected with so many other primary care clinics in Bannock County’s “Medical Home Neighborhood.” The Portneuf Medical Group team understands that more team-based, comprehensive care is necessary for Pocatello’s growing community. They are proud to offer services that will better meet the needs of the community and offer the best possible care to patients and their families. Portneuf Primary Care is taking new patients, please call 208-239-3815.