Pay Portneuf Hospital Bill

Our billing specialists are here to help you with any questions about your statement(s)

So we can better serve you,
Please have your statement with your account and your insurance information available

Click on Portneuf Medical Center link above to pay hospital bill online

 Portneuf Medical Group see information below

Portneuf Medical Center


8:00 am – 5:00 pm Monday through Friday
(except major holidays)

Mail Payments to:

Pocatello Health System
Post Office Box 843893
Dallas, TX 75284-3893

Walk-in customer service
500 South 11th Avenue, Suite 302
Pocatello, ID 83201

Portneuf Medical Group


Customer Service Hours
7:00 am – 6:00 pm Monday through Friday
(except major holidays)

Mail Payments to:

Visits prior to Dec. 5, 2018 Mail payments to:

PO Box 3069
Idaho Falls, ID  83403

Visits Dec. 5, 2018 to present:

Pocatello Health System, LLC
PO Box 841119
Dallas, TX  75284-1121

You will need your ‘Patient Account Number” from your statement to make a payment.

Please Note:

Portneuf Medical Center (Technical Fees) – Services rendered at our hospital are separated into Technical Fees and Professional Fees. The technical fee is the facility charge for the hospital. This charge covers the cost of nursing staff, supplies, and all other hospital expenses incurred during your visit. Hospital services may include: Emergency Room, Laboratory, Idaho Medical Imaging, Portneuf Medical Imaging.

You may receive a second invoice following your hospital visit from a Portneuf Medical Group physician.

Portneuf Medical Group (Professional Fees) – Invoices include professional fees charged by a healthcare provider such as your physician. This charge covers your healthcare provider’s time and expertise while treating you.

If you were seen in the hospital by one of our employed providers or have visited one of our outpatient clinics you will receive a statement (in addition to an invoice from the hospital) with any remaining balance from Portneuf Medical Group.

We are happy to answer any questions or concern you may have concerning your charges.  Rest assured, you are only charged once for any service.