Patients & Visitors

Welcome to Portneuf

The sign on the side of the building reads, “Portneuf Medical Center.” However, as we near another milestone of being in this patient-centered building, the people in eastern Idaho know that we have grown into being much more than a medical center. The truth is we all work together as partners to help you better your health. If you need assistance during any time during your visit, you can reach out to our main number 208-239-1000 and our operator can help assist you. To reach some other department on our campus check out our list of contact numbers.

Getting to Portneuf and Parking

Portneuf Medical Center’s beautiful campus is conveniently located close to the Interstate. Apart from the medical center, we have a number of locations on our campus.

Patient Information and Services

Our health care team is dedicated to anticipating and exceeding the needs of patients and families. We thank you for choosing Portneuf and we look forward to serving you.

Visitor Amenities and Services

As guests and visitors of Portneuf Medical Center, we want to make your experience here as comfortable as possible. We offer a host of amenities and conveniences to help meet your needs.

Share Your Story

Whether you were a patient, a family member or friend of a patient, or a member of our staff – everyone has a story to tell and we’d love to hear from you. Please considering sharing your story using the form below; you may be featured on our blog or social media platforms.

Share your Story

Pay My Bill

Questions about your bill? Start here for questions, billing addresses, and ways to pay your bill online.

Medical Results and Records

Portneuf offers online portals for our patients, giving our patients access to their test results as soon as they become available. Find your results here.

Download Medical Forms

Our medical forms page is the source for all the planning and intake forms patients need. If you've been asked to complete a form before your visit, start here.

Patient Advanced Care Directives

Advance directives are documents which indicate your choices for future health care. The purpose of advance directives is to give you more control over your medical care, ensuring that physicians and family members have no doubt about how much life-prolonging technology you would want.

Accommodations

For our patients and families, Portneuf Health Partners has free RV parking and a guest house.

Patient Concerns

If you have a comment or concern about your quality of care or safety, you are always welcome to share your concern with any attending staff the moment it arises. We will make every effort to re solve your concerns and make sure your needs are being met.